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Social Media & Community Manager



Marketing & Communications
New Delhi, Delhi, India
Posted on Wednesday, June 28, 2023

What you’ll do as a Social Media & Community Manager at Syndr:

As a Social Media Manager, you will play a pivotal role in building and maintaining our social media presence, engaging with our community, and driving brand awareness.

Your responsibilities will include:

  • acting as a moderator

  • addressing community inquiries

  • maintaining a content schedule

  • conducting outreach from our official Twitter account

  • fostering protocol partnerships

  • organising meet-ups, podcasts, and AMA sessions across various platforms such as Twitter, Telegram, Discord, TikTok, and LinkedIn

Community Management:

  • Act as a proactive moderator, fostering a positive and engaging community environment across our social media channels.

  • Respond promptly and professionally to community members' queries, concerns, and feedback, providing accurate and helpful information to address their doubts effectively.

Content Strategy and Schedule:

  • Develop and execute a comprehensive content strategy aligned with our brand and marketing objectives.

  • Create a content schedule for social media platforms, ensuring a consistent flow of engaging and informative content.

  • Collaborate with the marketing and content creation teams to generate relevant and captivating content that resonates with our target audience.

Outreach and Engagement:

  • Conduct outreach activities from our official Twitter account, engaging with influencers, industry experts, and potential partners.

  • Build and nurture relationships with key individuals and organizations in the crypto community to expand our network and enhance our brand presence.

  • Collaborate with the marketing team to develop effective outreach strategies and campaigns.

Protocol Partnerships:

  • Identify potential partnership opportunities with other protocols and projects in the cryptocurrency ecosystem.

  • Collaborate with the partnership team to initiate discussions, negotiate agreements, and coordinate marketing efforts with partner projects.

  • Leverage social media channels to promote and highlight our partnership initiatives, driving visibility and credibility.

Virtual Event Organization:

  • Organize and coordinate virtual or physical meet-ups, podcasts, and AMA sessions across various platforms such as Twitter, Telegram, Discord, TikTok, and LinkedIn.

  • Work closely with internal teams and external partners to ensure seamless event planning, execution, and promotion.

  • Provide engaging and informative content during events to educate and interact with the community.

✅ Requirements

  • Proven experience in social media management, community management, or related roles within the cryptocurrency or fintech industry.

  • Excellent written and verbal communication skills, with a keen eye for detail and the ability to craft engaging and compelling content.

  • In-depth knowledge of cryptocurrency derivatives, options, futures, and perpetual, coupled with a strong passion for the crypto industry.

  • Proficiency in social media platforms, including Twitter, Telegram, Discord, TikTok, and LinkedIn, and a solid understanding of their best practices and audience dynamics.

  • Strong organizational skills and the ability to manage content schedules, partnership initiatives, and event coordination effectively.

  • Creative mindset and the ability to generate innovative ideas for engaging social media campaigns and initiatives.

  • Analytical mindset and proficiency in social media analytics tools to track performance, identify trends, and optimize strategies.

  • Experience in organising & hosting virtual or physical events, such as meet-ups or podcasts, is a plus.

  • Self-motivated team player with the ability to work independently and meet deadlines in a fast-paced environment.

✅ You will stand out if…

  • You have a strong personal presence on social media platforms and a proven track record of building and engaging with your own online community.

  • You possess graphic design skills or have experience working with designers to create visually appealing and impactful social media content.

  • You have experience in utilizing influencer marketing strategies to amplify brand reach and drive community growth.

🤝 Values & How we work?

The entire crypto space doesn't just move fast but is constantly accelerating. It’s hard building a DeFi product — it’s 24/7, 365 days a year, markets do not close, the ground beneath you can shift, assumptions can and do fail & risk of burning out is real.

  • We take our product + brand very seriously.

    • If we see even a small flaw in our product, we always ask ourselves - Why isn't this perfect?

    • All members have perpetual autonomy to fix anything broken that we notice, and we do not wait for someone else to tell us what to do.

  • Take extreme ownership of everything we do

    • If the team fails, everyone fails, so prioritize and execute.

    • We think long-term, set big goals, and communicate with clear directions and goals to achieve them. Everyone must understand not just what they're doing but also why they are doing it.

    • No Egos, lead by example, and mutual accountability.

  • Strive for clear and simple communication - this is easier said than done but communicating the "why" of an issue is equally important as the "what.”

  • All meetings have an agenda, with outcomes clearly defined as tasks and call-to-actions.

  • Prioritize all tasks by - what is more important for our users without compromising on any of the above goals.

What we offer

  • Unique opportunity to work with a small, focused & ambitious team on very interesting projects and get the level of responsibility and ownership that would be unlikely at any other project.

  • Great company culture: informal, non-hierarchical, ambitious, highly professional yet collaborative and entrepreneurial

  • Sense of a Shared Mission

  • Work on the latest technology, equipment, and web3 stack with dedicated budgets

  • Flexible working hours

  • Annual team retreat

  • Competitive compensation