Solana Incubator — Operations Lead

Who We Are: Solana is a high performance blockchain that can deliver a fast and friendly user experience, without sacrificing security. The Solana Incubator is one of the most active blockchain incubator programs in the ecosystem, supporting early-stage teams building the future of web3. We provide hands-on mentorship, technical guidance, and operational support to help founders bring their vision to market. Our cohort teams work directly with the Solana Foundation, Anza, and broader ecosystem partners to accelerate their development and go-to-market strategies.

Solana Labs, Inc. ("Solana Labs") is a technology company that builds products, tools, and reference implementations that can be used on the Solana blockchain. The Solana Incubator operates as a dedicated program within the broader Solana ecosystem. We are a fully distributed team with offices in San Francisco and New York.

The Opportunity: We're looking for an exceptionally organized early-career generalist to join the Solana Incubator as an Operations Lead. This is a hands-on, high-ownership role at the center of our incubator program, where you'll be the operational backbone keeping programming on track, content flowing, and teams focused. You'll work directly with cohort teams, ecosystem partners, and visiting guests while building systems and processes that scale our impact.

This is a unique opportunity to work at the intersection of venture operations, content creation, and blockchain ecosystem development.

Key Responsibilities:

• Support cohort programming end-to-end, including outreach, scheduling coordination with guests, and rapid adjustments as priorities or availability change
• Coordinate with Incubator teams to schedule time slots for weekly office hours sessions and ensure all logistics are confirmed
• Draft and send weekly communications to Incubator teams (updates, reminders, upcoming programming)
• Conduct outreach to new prospective guests / speakers to participate in Incubator programming
• Capture video interviews and other video content with visiting guests and partners
• Capture high-quality photo, video, and text content throughout the program (events, office hours, dinners, moments worth sharing)
• Interface with cohort teams, Incubator personnel, and external guests on content generation opportunities
• Prepare and maintain core Incubator materials (e.g., kickoff presentation, program collateral)
• Maintain Incubator tracking documents and ensure program information stays current and accurate
• Support the applicant pipeline by assisting with SME reviews and operationalizing evaluation workflows
• Coordinate and schedule Incubator applicant / team interviews, including calendars and stakeholder comms
• Interface with Solana Foundation, Anza, and ecosystem teams to expand Incubator reach and improve coordination
• Track and close action items from business reviews with Incubator teams, ensuring follow-through and clear ownership
• Serve as a first-line responder for Incubator team requests via Slack, triaging, routing, and driving resolution
• Build and maintain systems for Incubator alumni outreach and team tracking
• Manage reservations, office setup, catering orders, and day-of event execution
• Coordinate with external vendors for larger events including timelines, deliverables, and execution

Required Skills & Experience:

• Exceptional organizational skills with demonstrated ability to manage multiple complex workstreams simultaneously
• Strong written and verbal communication skills, comfortable interfacing with founders, investors, and ecosystem partners
• 1-3 years of professional experience in operations, events, or program management
• Proficiency with productivity tools, project management software, and content creation platforms
• Detail-oriented approach with ability to maintain accuracy under pressure and changing priorities
• Self-starter mentality with comfort taking ownership of ambiguous tasks and building processes from scratch
• Creative mindset with eye for compelling content and storytelling opportunities

Nice To Haves:

• Experience in venture capital, accelerator programs, or startup ecosystems
• Interest or experience in blockchain applications and web3 tools
• Background in content creation, social media management, or community building
• Familiarity with CRM systems, applicant tracking systems, or similar operational tools